Ziqme Helpdesk

Keep response commitments visible before they become escalations

Model SLA timers, breach risk, and escalation paths around the way support leaders actually operate.

SLA Management

Proof points

  • First-response and resolution timers
  • Escalation-ready status history
  • Policy-aware queues

How it works

  1. 1Attach SLA policy to ticket context
  2. 2Monitor risk by priority
  3. 3Notify teams before breach
Beta feedback

Early teams validating Ziqme Helpdesk

Bootstrap social proof from pilot, advisor, and internal dogfood feedback while the public testimonial approval workflow grows.